Home > What We Do > Managed Services
Managed Services that are Beyond Expectations.
We offer a range of Managed Services designed to support clients looking for ongoing services, including IT support services, infrastructure management, business continuity and disaster recovery.
​
All our Managed Services are customised to our individual clients' needs, focusing on the end user, designed with future scalability in mind, and delivered Beyond Expectations.
Managed IT Support.
LIV IT was formed in 2003 to offer exceptional IT technical support to business. Our focus has always been to ensure our Clients' thrive because only through your success can ours come. Throughout our journey, we have honed our offerings and technologies, creating a following amongst our clients for our market-leading support.
Complete 24/7 IT Support.
Whether you require a dedicated service desk with 24/7 support, a team for follow the sun support, or a quality support service to work alongside your in-house team, our team can deliver end-to-end solutions for your business.
​
A sample of our managed support services includes:
​> Dedicated 24/7 Service Desk
> Onsite IT Support
> Service Desk and Triage service
> Follow the sun support
> Process Management
​
Simplify your Services.
Engaging the best-in-breed vendors for your IT infrastructure makes sense. This is even more important in the managed services space.
​​At LIV IT, we operate as your managed, accountable IT team with a single point of truth.
Our Service Integration and Management (SIAM) team ensures your organisation enjoys cohesive and accountable end-to-end services.
Infrastructure as a Service.
(IaaS)
Our Managed IaaS service delivers a flexible, automated, consumption-based platform that is controlled by you and managed by us.
Our team can manage the whole service including security, operation of legacy systems, training support, backup, cyber security, and end-user protection.
Backup as a Service.
(BaaS)
Consider where your organisation would be without your data, emails, templates, research, operations, processes, people, and customers.
For most of our clients, they value their data second only to their people. Protection of your data for business continuity should be at the top of any robust strategic planning.
Disaster Recovery as a Service.
(DRaaS)
The word ‘disaster’ when talking about IT may seem a tad extreme and often induces bemusement in people. If there is anything to be taken from recent experience, however, it is that the term disaster has a broader meaning and more lasting impact than its dictionary definition.
​
When it comes to language, we have a flair for the dramatic in IT, however, we know that no organisation is immune to the unexpected.
​
Our DRaaS strategies prove their immeasurable value when you need them most.
