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Industries.
At LIV IT, we know that no two people are the same, therefore how can two businesses be the same even if they are in the same industry.
It should be clear, then, that a cookie cutter approach to delivering managed and professional IT services really won’t work. That’s why we take the time to go Beyond IT.
Beyond IT.
Here, at LIV IT, we know one certainty about technology – every industry needs it. Whether it is required as the fundamental tool to operate a business, enhance efficiency to remain competitive, or drive growth into new areas, technology sits at the centre of evolution.
Beyond Expectations.
Well designed, and delivered, IT solutions hold limitless potential not only to add value to your business, but to the industry you are a part of. ​
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Since 2003, we have been gathering experience in various industries, building relationships with vendors to open doors through collaborative resolution to issues as they occur.
These experiences form the foundational building block for us as we take the time to familiarise ourselves with the unique requirements of our clients. It is this personalised approach that guides us as we learn about their internal processes and challenges. It’s only then that we can find which IT solutions can best solve them.
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We will work with you to map a route from conception to completion within budget, achievable timelines, and the legal and regulatory demands of your sector.
Delivering solutions to your industry.
At LIV IT, we service clients from a wide variety of industries. Working alongside these businesses, we plan and implement IT infrastructure, strategise for growth, and deliver tailored solutions that are fit for purpose. We see it as our mission to support our clients remain competitive and support their ability to thrive. Following, is a sample of industries we operate in today.
Finance, Broking, and Insurance.
One of the biggest changing industries over the ensuing decades, this industry stands to benefit from the use of advanced data tools, artificial intelligence (AI), and automation. The areas of underwriting, claims processing, bookkeeping will gain marked efficiency improvements.
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Data security, regulatory obligations, and the ever-changing threat matrix these areas present provides the greatest challenge to this industry. With the obvious, blatant, actions of state backed actors attempting to hack their way into every area of this industry, security must always be front of mind.
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We have the team, the experience, and the expertise to support your move to automation, whilst ensuring your security processes remain robust. We will manage your infrastructure so that you can manage your clients and drive your success.
Childcare and Aged Care
Childcare and aged care providers operate in highly regulated, people-focused environments where trust, safety, and continuity of care are paramount. Managing sensitive personal and health information, meeting strict compliance obligations, and supporting staff across multiple locations creates ongoing operational and security challenges. At the same time, the sector faces increasing pressure to improve efficiency, reporting accuracy, and service quality with limited resources.
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LIV IT supports childcare and aged care organisations by delivering secure, reliable, and compliant technology solutions. We help simplify systems, protect sensitive data, and introduce automation where it delivers real value allowing your teams to focus on care delivery while we manage your technology, security, and infrastructure with confidence.
Legal and Professional Services.
Legal and professional services firms face significant challenges on multiple fronts. The demand for faster delivery, lower margins, and intensifying competition is projected on a backdrop of increasing regulatory compliance and an ever-increasing threat portfolio. Harnessing the continued innovations in artificial intelligence (AI) tools specifically, and incremental technological improvements generally, is considered key to remaining competitive in this landscape.
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Our experience within this industry guides our recommendations to our clients around the strategic need to add technological solutions whilst increasing security. Our in-house technologies combine into a framework that supports you in meeting regulatory requirements. Our security services work to protect your business from present and emerging threats.
Manufacturing and Distribution.
The need to drive your manufacturing tools through computerisation means that your reliance on the operation of your on-premises IT infrastructure is pivotal to your success. Your team works in some variation of CAD, Enterprise Resource Planning (ERP), engineering or similar application that requires computing power to be significant.
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Our goal is to take the IT infrastructure complexities away leaving you to manage what you do best – making and moving.
We define your risk parameters and create a clear plan to the restoration of services no matter what level of business interruption hits your business.
Real Estate.
Legacy applications that rely on you having on-premises infrastructure coupled with an industry that is more competitive than most form the greatest challenge base for this industry. In essence, how do you leverage your infrastructure to maintain your team’s need to do more on the move whilst gaining efficiencies in areas that draw the greatest labour costs.
We leverage the cloud where possible to extend your infrastructure, creating workflows that free your sales staff to be out of the office. We also can work alongside your team to create workflows that help automate several of your property managers more repetitive tasks. Finally, we can implement remote access environments that allow your team to be able to access on-premises data wherever they are.
Renewable Energy Providers.
Already at the forefront of technological innovation, the renewable energy industry suffers from a lack of government provided infrastructure in regional areas. Add to this the need to maintain internal infrastructure which iss essential to meeting service level agreements. Finally, security considerations are elevated given the position of renewable energy as critical infrastructure.
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Our project delivery team has a strong history delivering engineered solutions to regional infrastructure problems. Our managed service team works diligently to maintain high availability of your internal IT systems. Our security team manages the entry points, working with your team to meet to regulatory standards.
You can trust our experienced team to provide you with a solution no matter the challenge you have in front of you.
Retail and Hospitality.
Your chosen point of sale vendor relies on your IT infrastructure to keep you being able to transact. These transactions are the lifeblood of your business. They allow you to complete the sale with your customer, allow the confirmation of inventory, or progress an order through your kitchen.
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We work to create and maintain a deeply redundant infrastructure with our retail and hospitality clients. Additionally, where possible we introduce automations through Microsoft 365 technologies that support employee onboarding and training.
We know that your customers experience is the reason they come back, so we do everything to improve it.
Construction.
Technology has become a driver of positive change and progress in this industry, boosting productivity whilst making processes more efficient. Microsoft 365, and related technologies, have made data more accessible, expense detailing more efficient, and meeting schedules updated instantly. Every stage of your process - proposals, data capture, invoice processing - has been improved by technology.
We work to implement, improve, protect, and enhance the Microsoft 365 platform to enable them to connect their people, share information, and solve key challenges in their business. We have been supporting construction businesses modernise and evolve their business with confidence, ensuring that their intellectual property is well protected.
Architecture and Graphic Design.
Storage is one of the greatest challenges this industry faces. Moreover, making that storage available to your team wherever they are and whenever they need it is essential. Finally, backing the sheer volume of data up reliably can be a challenge. On top of all this are the needs for better document management and tracking, the need for better software systems so that you can move away from email, as well as meeting client expectations for access to the work you have been paid to complete.
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With a full suite offering of cloud, on-premises, and private hosted cloud storage solutions from a broad range of providers, LIV IT is uniquely positioned to provide a customised storage solution for your business. Our backup options are similarly broad, offering solutions that can be individualised to your expectations. Finally, our document and employee monitoring services bring enterprise level intelligence and reporting to every business.
Advertising and Brand Management.
Whether you operate in advertising, public relations, publishing, or digital media, you need reliable technology to do your job. The reliance on these tools means they must operate seamlessly while being easy to train your team on the use of.
The need for cross-device communication with instant notifications alongside tailored reminders is an expectation you have of your systems. Most importantly, your brand reputation cannot be compromised through poor IT infrastructure.
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Our project team is experienced in streamlining processes and removing roadblocks to companywide information sharing.
Our journey begins with an audit of the IT infrastructure which informs big decisions around optimising the software, hardware, licensing, and infrastructure.